Ascot+Hart gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased on our site for a full store credit within 15 days of original purchase. Any reduced-price items or merchandise marked "SALE" "Final Sale" OR "Vintage" cannot be returned. All footwear returns must include the original shoebox in its original condition, without postal labels. Orders may be returned using any method of your choice, at your expense. We recommend using a trackable service.
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund.
To begin your return please input the email address used at time of order and your Order # on our RETURNS page.